Scheduling & Appointment Prep

We are available by appointment. Please email us at Hello@MakenaHealthAndWellness.CA or call us at 250-733-1173 to request a session. 

We will need to know when you call:

• What your primary concerns are

• What days and times are best for you 

• The length of visit time you prefer (60 minutes, 90 minutes, or 120 minutes)

• The best way to contact you

• Your preferred name

• If there is a chance that someone else could answer your phone, please let us know who that person is and if it is okay to leave a message with them or to work with them to schedule your appointment. 

• Your preferred payment type.

• An email, if you have one.

Paperwork

We might ask you to complete some intake paperwork prior to your appointment, even if it is for a general instruction/practice group session. Some of this will be administrative. Some will ask about you*. Please complete them all the way through as it helps us prepare for our time together. It also helps us to focus on your most important concerns during the session which can be especially helpful when you don't have a lot of time or funds to spare. 

*Our focus throughout your care will be in supporting you to remain a 'doing' person. As such, our questions might include ones about if/how well you are doing something. These questions may feel a bit different than the ones you normally answer about physical ailments. This does not mean that we do not consider physical ailments, we do. We simply do so in the context of how well you are able to engage in your occupations (activities that occupy your time). Occupational engagement is the goal of our profession. 

What to Wear

Do, please, wear clothing :-) Comfortable clothing that allows you to move is usually advisable however people, including us, have done plenty of physical activities in blue jeans and boots. So long as you're not naked or nearly naked, whatever works for you works for us. 

What to Bring

You are welcome to bring small items that help you feel better. Some people have brought an item they like to hold, fidget devices, pillows, blankets, water bottles, and snacks. It is up to you. If we have anything specific that we would like you to bring, we will let you know separately. 

Please be on Time

Please be on time. If you cannot, please let us know as soon as you are able. We do not reduce the session rate if you are late. 

If you are finding that it is a bad driving day due to weather or an increase in your symptoms, you can let us know as soon as possible and we can switch the session to video or phone depending on what type of technology you have (video or phone).