Fees
Fees
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We do understand what it is like to have financial struggles. We have designed our offerings so that there are lower cost options. Please see the descriptions below. Additionally, we infuse self-management instruction into our care so that you and/or your caregiver(s) can continue on your own, if this is an option that you might prefer. Fees are due at the start of each session. Please see the FAQ section below to learn more.
For those seeking trauma care, we offer a free getting-to-know-you session. We understand and respect that it is important to feel like we're safe people with whom you can explore your concerns.
Individual (One-to-One) Sessions:
These are treatment sessions. It is possible to have all of your care provided within these one-to-one sessions, per the availability of sessions, if that is what you prefer or if that is the best fit based on our assessment.
If individual sessions are the best option for you but they are difficult to afford, know that it is not always necessary to have a session every week. It may be an affordable option to attend at a pace that works with your schedule and finances. This can give you time to practice and see how you're responding to your care.
It might be possible to complete a mix of individual and group sessions depending upon the appropriateness for your needs. Please see the Group Sessions descriptions.
60 minutes: $110
90 minutes: $140
120 minutes: $160
Person with Person sessions
30 minutes: $40
60 minutes: $75
90 minutes: $105
120 minutes: $140
Group Sessions:
These are treatment sessions. After you have completed you first individual session, which is an assessment, you might be offered the option of receiving treatment in a small group setting for a certain number of weeks, usually 8, depending on the type of program. After that group treatment period has completed, you will be asked to complete a progress or discharge assessment session. It is possible that this could be done in the group setting if it is appropriate to do so. If not, then it may require another individual session.
30 minute groups: $30
45 minute groups: $35
60 minute groups: $40
General Instruction or Practice Group Sessions:
These are sessions that do not require you to have any individual session with us. This also means that we will not be assessing your specific concerns. These sessions give people a chance to learn helpful information or explore what an intervention feels like. If you are being supported by another therapist, one of these programs may complement the work you do with them. It might help you to have a journal available to keep notes for yourself or to share with a different therapist in your next session with them.
Please note: Without an assessment we cannot anticipate if you will have difficulty with one of these programs. For example, if we are offering instruction about trauma and pain and this brings up a challenging memory for you, we will not be the right people to support you. Additionally, if you are practicing a physical movement being shown in the class, we cannot know if you are moving too much for your body or if you will fall. Please consider your tolerances and the best ways to keep yourself safe, including what supports you can have on-hand should you need them.
Fees will be determined based on the program. They are generally lower than the treatment Group Session rates.
Group sizes are larger and sessions are often offered with an online option.
The Calendar page will list the names, dates, times, locations, and fees for these groups.
Frequently Asked Questions
Frequently Asked Questions
Do I need a referral to see you?
Do I need a referral to see you?
No, you do not need a referral for private occupational therapy care. However, if you are seeking reimbursement from a healthcare plan, that plan might require a referral. Please check with the plan in advance of starting care to learn what is needed.
Do you see people in their home or in the community?
Do you see people in their home or in the community?
We can do home or community-based visits. If a home or community-based visit is preferred, we do charge per the individual session fees for the session and the travel time. For example, if it takes Bebe an hour to drive round-trip plus an hour session with you in your home, then the fee will be $160 (2-hour session).
To save money, we can meet virtually instead of doing an in-home visit provided you have video and audio options. If you do not have the option to meet virtually, cannot come into the clinic, and cannot afford a home visit, let us know and we can consider alternative options. These might include sending Bebe cell phone pictures or cell phone video that she can review in your session.
Are your services covered by my regular medical services plan?
Are your services covered by my regular medical services plan?
Our services are not covered by your regular medical services plan.
Are your services covered by a supplemental/secondary healthcare coverage plan?
Are your services covered by a supplemental/secondary healthcare coverage plan?
We are not contracted with any secondary health coverage payors. It might be possible for you to seek reimbursement from your healthcare plan for our services. Please check with them before you begin care to ensure that they cover private occupational therapy care and to learn what they need in order to do this.
We do not expect that it would be difficult to provide them documentation from your visit, but we would need to know what type they require, if it has to be in a specific form or format, and, of course, if you want to share the information with them that they request. We do still require you to pay for your care first and then to seek reimbursement from your plan.
OT services, nationally, do not tend to be included in secondary health coverage plans unless specifically requested when the plan is purchased. Our national OT association is lobbying to change this.
If I have health plan coverage for private physiotherapy, do I automatically have it for private occupational therapy?
If I have health plan coverage for private physiotherapy, do I automatically have it for private occupational therapy?
No. Occupational therapy and physiotherapy have similarities, however they are different professional disciplines. You will want to check with your plan to see, specifically, if they cover private occupational therapy care.
When are payments due?
When are payments due?
Payments for each session are due at the start of the session.
What types of payments do you accept?
What types of payments do you accept?
We accept the following forms of payment:
Cash/Check
We can accept cash at the start of the session. If you are arriving for a group session, please arrive a little early, about ten minutes, to allow time for this.Interac E-transfer
Interac transfers must be completed prior to the start of the session. We will receive an email via bank communication telling us that this has occurred.Credit/debit card
PENDING.
What about late fees, cancelations, no-shows, switching from in-person to online, and refunds?
What about late fees, cancelations, no-shows, switching from in-person to online, and refunds?
Late fees:
If you are late for a session, we will still charge the normal amount for the session time you booked. We cannot guarantee that we will be able to tack on the amount of time you missed to the end of your session.
If we are late for a session, we will add those minutes to the end of the session so that you do not miss out on your total time.
If we are more than 5 minutes late and either you or we cannot stay long enough to add the minutes to the end of the session, then we will reduce the session charge at the per-minute cost for the session charge.
For example, if you have booked a 60 minute individual session, the normal charge is $110. If we are late by 15 minutes, we will refund you at a rate of 1.83 per minute ($110/60 minutes) for a total refund of $27.45.If we are 5 minutes late or less, there will be no change in the session charge.
Cancellations:
We do not currently charge a fee if you cancel a visit. However, we do ask that you give us at least 24 hours notice so we can offer the appointment time to someone else.
If we cancel a session, we will let you know as soon as possible. You will not be charged for a session that we cancel.
No shows:
We do not currently charge a fee if you do not show for a visit, however we do ask that you let us know as soon as you can about your intention to continue care. If we do not hear from you and you do not show for a second session, we will cancel all further appointments so we can offer them to someone else.
If we do not show for a session, we will not charge you for that session and we will communicate as soon as we can about why we were unable to be present.
Changing a session from in-person to online:
There is no change in the session fee for appointments when sessions are changed from in-person to online regardless if we made that change or if you did.
Refunds:
We charge per the sessions that you attend as described above which means that there will be no need for a refund as the charge will be applied to the session as it occurs.
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